At Luxiwood Furniture, we believe that handcrafted furniture deserves a premium journey from our workshop to your home. Because we work with solid Australian hardwoods like Messmate and Tasmanian Oak, our pieces are substantial and require specialized handling.

1. Production Lead Times

Every piece in our collection is made to order with meticulous attention to detail.

  • Standard Pieces: Typically dispatched within 4–6 weeks.
  • Custom Orders: Timeline will be confirmed during the design consultation phase.
  • Ready-to-Ship: Small items or "In Stock" pieces usually ship within 3–5 business days.

2. Delivery Methods & Costs

We offer tiered shipping options based on your location and the size of your order.

Delivery Type

Description

Estimate Cost

Local Pick Up

Items can be picked up in our co-operated workshop

Free

Melbourne Metro

Flat-rate local delivery via our specialized furniture couriers. We will put your furniture in position and installed and adjusted.

　

Order price under AUD$2000

$99

Order price under AUD$6000

$149

Order price over AUD$6000

$279

Reginal Victoria

Distance-based shipping.Our team will contact you once you have placed the order

From 179

Interstate (AU)

Specialized interstate furniture backloading to major cities.Our team will contact you once you have placed the order

　

NSW Metro

From 299

Queensland Metro

From 399

South Australian Metro

From 499

 

3. The Delivery Process

  • Booking: Once your piece is finished, our team or delivery partner will contact you to schedule a delivery window.
  • Handle with Care: We use furniture-specific couriers who understand how to move solid timber. Most large items (like beds and dining tables) are delivered via a Two-Person Service to ensure they reach your room of choice safely.
  • Assembly: Our bed designs utilize high-quality joinery for easy home assembly. If you require professional on-site assembly, please contact us for a quote prior to delivery.

4. Shipping Requirements

  • Access: Please ensure there is clear access to your property. Notify us of any stairs, narrow hallways, or apartment lift restrictions at the time of booking.
  • Receipt of Goods: An adult must be present to sign for the delivery. Please inspect your timber piece upon arrival.

FAQ on Furniture Care

These FAQs offer essential tips for maintaining and caring for various types of furniture, ensuring that your pieces remain in excellent condition for years to come.

How should I clean my furniture?

To maintain the beauty of your furniture, dust it regularly with a soft, dry cloth. For deeper cleaning, use a cleaner appropriate for the material—wood, leather, or fabric. Always follow the manufacturer’s care instructions and test any cleaning product in an inconspicuous area first.

How can I protect my furniture from stains?

Protect your furniture by using coasters, placemats, and protective covers where applicable. For upholstered pieces, consider using a fabric protector. Address spills and stains immediately by blotting with a clean cloth—never rub the area, as this can spread the stain.

How do I prevent wood furniture from scratching?

Place felt pads under objects that could scratch the surface and avoid placing furniture in direct sunlight to prevent fading and warping. Regularly polish wood furniture with a suitable polish to maintain its luster and provide a protective layer.

What should I do if my leather furniture gets damaged?

For minor scratches, use a leather conditioner to restore the surface. For more significant damage, consult a professional upholsterer or leather repair specialist. Regularly condition leather furniture to keep it supple and prevent cracking.